What you should expect your service technician to do during a service call.

A lot of people ask us about the procedures that our technicians actually follow when they go out on annual tune-up and cleaning of furnaces and central air conditioners. The following is actually a checklist of (in broad terms) what our techs do when they come to your home:

Outdoor Units

  • Inspect unit for proper refrigerant level and adjust if necessary.
  • Clean dirt, leaves and debris from inside cabinet.
  • Inspect base pan for restricted drain openings – remove obstructions as necessary.
  • Inspect coil and cabinet – clean as needed.
  • Inspect fan motor and fan blades for wear and damage – on older models lubricate as needed
  • inspect control box, associated controls / accessories, wiring and connections. Controls may include contactors, relays, circuit boards, capacitors, sump heat and other accessories. All control box and electrical parts should be checked for wear or damage.
  • Inspect compressor and associated tubing for damage

Indoor Units

  • Inspect and clean blower assembly (includes blower housing, blower wheel and motor).
  • On older models, lubricate motor and inspect and replace fan belt if neede.
  • Check combustion blower housing for lint and debris and clean as necessary.
  • Inspect evaporator coil, drain pan and condensate drain lines. Clean as needed.
  • Inspect for gas leaks in furnace.
  • Inspect burner assembly – clean and adjust as needed.
  • Inspect ignition system and safety controls – clean and adjust as needed.
  • Inspect heat exchanger or heating elements.
  • Inspect flue system – check for proper attachment to the furnace, any dislocated sections, and for signs of corrosion. Replace if necessary.
  • Inspect control box, associated controls, wiring and connections.
  • Clean or replace air filters.
  • Inspect conditioned airflow system (ductwork) – check for leaks.

People like you shared their purchase and installation experience!

Jeffrey HoffmanJeffrey Hoffman

From installation to maintenance, Cozy Comfort Plus Inc. provided us with prompt, quality service. It took under a day to install our Mitsubishi split-type air conditioner in May, 2021. This week, they attended to cleaning our unit’s filters in less than a day’s notice. The technician explained how to remove, clean and reinstall the filters ourselves which will save us money down the road. I highly recommend Cozy Comfort without reservation.

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Maria LeitaoMaria Leitao

Maury from Cozy Comfort did a fantastic job of examining the functionality of my furnace and cleaning the major components. He tested my furnace to make sure that it would run efficiently in the winter. My humidifier was cleaned, the drip pad replaced and settings properly set up. Thank you Maury for your effective care. thank you Cozy Comfort- you are a company that has proven your worth over the past 25 years that you have looked after my family's heating and cooling needs.

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Susanna PingitoreSusanna Pingitore

I've been a client of Cozy Comfort for 15 yrs. for any HVAC need or service.

My AC broke down in the heat wave and could not be repaired. I called and talked to Brian @ Cozy Comfort.
Explained I was looking for a specific Carrier model and a humidifier as well.
He managed to find it and had both installed by tech. Alex and his crew within a few days. They did a good job and took all garbage with them.

While being installed, other companies I had called for a quote were calling me to inquire what I was looking for. Told them too late!

During this unexpected breakdown in prime summer heat, Brian was patient, quick and fair getting the job done quickly.

These days it is difficult to give a positive review but I highly recommend dealing with Brian at Cozy Comfort for any service they offer.

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