Privacy Policy

This Privacy Policy governs the manner in which Cozy Comfort Plus collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.cozycomfortplus.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Cozy Comfort Plus.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Cozy Comfort Plus may collect and use Users personal information for the following purposes:

– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To improve our Site
We may use feedback you provide to improve our products and services.
– To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
– To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

Cozy Comfort Plus has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Cozy Comfort Plus
www.cozycomfortplus.com
1170 Sheppard Ave. West, Unit #48
North York, Ontario
M3K 2A3
416.780.9760
[email protected]

This document was last updated on February 26, 2013

Privacy Policy was last modified: February 26th, 2013 by HVAC Expert

People like you shared their purchase and installation experience!

Faik FaisalFaik Faisal

I am really happy with the technician. Before he worked on the fix, he explained the issue nicely. Thank you guys for fixing the A/C.

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I can't stress enough how happy & pleased we are with our Napoleon BBQ. From the moment we walked into the showroom, we were met with a very friendly greeting.

My wife and I were so impressed with the calm, sincere and gracious demeanor of Brian. He answered all our questions, gave us his thoughts and professional opinions on everything inquired about.

We will definitely continue our business with Brian and the entire team at Cozy Comfort Plus.

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I requested info online from a few places I found on the internet. Cozy Comfort was the most responsive, not just with the initial info request, but with back-and-forth calls, emails and a site visit. I wanted to convert my wood fireplace to gas, and Brian guided my through the whole process. He explained the type of unit I needed (gas insert), told me the different brands and models that would fit my fireplace opening, and explained the pros and cons of each.

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