Privacy Policy

This Privacy Policy governs the manner in which Cozy Comfort Plus collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.cozycomfortplus.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Cozy Comfort Plus.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Cozy Comfort Plus may collect and use Users personal information for the following purposes:

– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To improve our Site
We may use feedback you provide to improve our products and services.
– To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
– To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

Cozy Comfort Plus has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Cozy Comfort Plus
www.cozycomfortplus.com
1170 Sheppard Ave. West, Unit #48
North York, Ontario
M3K 2A3
416.780.9760
[email protected]

This document was last updated on February 26, 2013

Privacy Policy was last modified: February 26th, 2013 by HVAC Expert

People like you shared their purchase and installation experience!

Andrew P.Andrew P.

We just had a gas fireplace installed by Cozy Comfort Plus. What an incredible and seamless process this was - beginning to end.

We met with a few companies, and loved the professionalism and communication with Brian. He was thorough in his explanations, took his time to answer all our questions. We were so impressed that we knew right away this was a company we wanted to work with.

The installation was seamless! A team of three people (Jason, Amir, and Hamid) came on time and got straight to work. They were friendly, efficient, and left the space spotless!

Had we known that switching from a wood fireplace to a gas one was this easy, we would have done it years ago!

We would highly recommend Cozy Comfort Plus to anyone wanting to install a gas fireplace!!!

So happy we did our research and ended up working with these guys!

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Richard G.Richard G.

When my furnace broke down last winter, we were without heat for two weeks while the HVAC company sourced the parts from the US. I wanted to install a gas fireplace insert to replace my existing gas log set and to act as a backup heat source (e.g. furnace breaks down again, no power). I had a number of questions about the various gas fireplace inserts (e.g. size and fit in my old fireplace) and I contacted several HVAC companies.

I found that Brian from Cozy Comfort Plus to be the most helpful and he also gave me the best price. I was home at the time and I saw that the Cozy team did a great job installing the gas fireplace insert (e.g., assembling and fitting the insert, bending and capping the chimney, etc.). If you are looking for a gas fireplace insert, I would highly recommend that you give Brian a call.

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Jonathan ChanJonathan Chan

This company has excellent products and even better service, and it shows through client interaction. They care about their customers and complete their work in a timely fashion. Best of all they leave the work area in cleaner condition than when they arrived.

Their showroom has items you can't even imagine.

I have used Cozy Comfort Plus many times, personally purchased the following from them:
-Furnace
-A/C unit
-Air cleaner and purifier
-Tankless water heater
-Fireplaces (Mantles)
-Fire table and
-BBQ

Brian and his team are my go to.

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