Which Brand of Ductless Split Systems is the Most Reliable?

Whether you need to replace an old, inefficient HVAC system or looking to install a new, reliable ductless split system, you want the best option possible. With so many choices out there, it is natural to be confused about which one to choose from.
You need to consider many factors when looking for a ductless split system, from the compressor type to the warranty, wattage/tonnage, Energy Star certifications, and more. Let’s take a look at some of the best brands.

Ductless Split System

Best Ductless Split Systems

Mitsubishi Electric

Mitsubishi Electric by far, is one of the most popular brands out there in the market. One can find some of the most energy and cost-efficient ductless split systems from Mitsubishi Electric. Most of this brand’s split systems are Energy Star-certified; this means that they meet stringent energy efficiency standards.
As far as reliability is concerned, Mitsubishi Electric is known for their extended warranty periods during which the manufacturer offers impeccable support. With purchase, you get a 7-year manufacturer guarantee on the compressor and a 5-year parts warranty along with the option to extend both warranties.

Lennox

Another excellent brand of ductless split systems is Lennox. These offer a much quieter cooling solution. Regardless of the type of HVAC a person purchase. One can expect high reliability and cost-efficiency over the long run with Lennox ductless split systems.
Just like Mitsubishi, Lennox also offers some of the best warranties in the market. However, we have found that sometimes the customer service may not be top-notch. There are many different warranty coverages a person can choose from, with the most common choice being a 7-year initial compressor warranty along with a 5-year parts warranty. However, you can also purchase an additional 12-year warranty for split systems.

MPA-Mini-Split-Heat-Pump

Carrier

Carrier is one of the more expensive options in the market. They are also known for premium products and outstanding customer service. Ductless split systems from Carrier are often very reliable, but keep in mind that you might not find replacement parts for them easily.
However, Carrier offers a warranty with purchase. There are two options to choose from, a 5-year compressor warranty with a 1-year parts warranty or a 5-year compressor warranty and a 10-year parts warranty. If a person chooses additional protection through an extended warranty, this will also increase their financial investment.

Napoleon

Napoleon is a Canadian HVAC company and their ductless split systems are known for their durability and longevity. Napoleon offers very affordable systems as well. However, to ensure durability and reliability, you will need to invest in regular maintenance.
The low price of their systems is reflected in the overall quality. Without proper care, these systems may not be as reliable as the other brands. Napoleon does offer a warranty for up to 5 years (extendable to 15 years) when it comes to compressors and a 10-year warranty on parts.

Napoleon Ductless split

While ductless air conditioners and heat pumps are a great choice for people who do not want to devote a whole day cleaning ducts or having them installed. We recommend you contact us at (416) 780-9760, to discuss which brand is the best option for you!

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    People like you shared their purchase and installation experience!

    Jeffrey HoffmanJeffrey Hoffman

    From installation to maintenance, Cozy Comfort Plus Inc. provided us with prompt, quality service. It took under a day to install our Mitsubishi split-type air conditioner in May, 2021. This week, they attended to cleaning our unit’s filters in less than a day’s notice. The technician explained how to remove, clean and reinstall the filters ourselves which will save us money down the road. I highly recommend Cozy Comfort without reservation.

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    Susanna PingitoreSusanna Pingitore

    I've been a client of Cozy Comfort for 15 yrs. for any HVAC need or service.

    My AC broke down in the heat wave and could not be repaired. I called and talked to Brian @ Cozy Comfort.
    Explained I was looking for a specific Carrier model and a humidifier as well.
    He managed to find it and had both installed by tech. Alex and his crew within a few days. They did a good job and took all garbage with them.

    While being installed, other companies I had called for a quote were calling me to inquire what I was looking for. Told them too late!

    During this unexpected breakdown in prime summer heat, Brian was patient, quick and fair getting the job done quickly.

    These days it is difficult to give a positive review but I highly recommend dealing with Brian at Cozy Comfort for any service they offer.

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    Maria LeitaoMaria Leitao

    Maury from Cozy Comfort did a fantastic job of examining the functionality of my furnace and cleaning the major components. He tested my furnace to make sure that it would run efficiently in the winter. My humidifier was cleaned, the drip pad replaced and settings properly set up. Thank you Maury for your effective care. thank you Cozy Comfort- you are a company that has proven your worth over the past 25 years that you have looked after my family's heating and cooling needs.

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