COVID-19 Updates

As we navigate the evolving circumstances surrounding the novel coronavirus (COVID-19), we are taking actions aligned with the latest information and global guidance to protect our employees, serve our customers and minimize the spread of the virus while continuing to provide essential products and services.

We have taken important precautionary measures spanning all areas of our business, both in our offices and technicians, to protect the safety, health and well-being of our employees as well as our customers.

We have implemented enhanced deep cleaning procedures of all our service trucks as well as as all facilities, modified processes to enable social distancing, and modified schedules to minimize employee gatherings, including remote working arrangements for those whose jobs allow. We have also provided comprehensive health and safety information to employees at all of our locations, and we will continue to work to identify additional ways to enhance the safety of our facilities.

Because all of our businesses are considered essential, consistent with the federal and provincial guidance currently in effect, we will remain fully operational during this pandemic. Our HVAC solutions are essential to ensure heating and cooling services will be available to homes and businesses.

Our refrigeration solutions are essential to ensure the safe transport to the general population and those most in need. Our commitment remains steadfast to ensure the safety of our employees while delivering the essential solutions and services we know customers rely on to keep the world healthy, safe, and comfortable.

Our commitment remains steadfast to ensure the safety of our employees while delivering the essential solutions and services we know customers rely on to keep the world healthy, safe, and comfortable.

COVID-19 Updates was last modified: May 7th, 2020 by admin

People like you shared their purchase and installation experience!

Greg LindsayGreg Lindsay

My furnace broke mid February and from the first call Cozy Comfort Plus exceeded my expectations and it was the best customer service experience I've had in a very long time. They had someone here within two hours who very knowledgeable and gave me several options. I ended up deciding to replace my furnace and they had it done the next day. From my first contact on the phone, to the technician to the installation staff they were all professional, responsive and truly a pleasure to work with. In a little over 24 hours the heat was back on and at a very fair price.

I cannot recommend them highly enough as it's a stressful time when your furnace goes mid February. They even submitted the rebates before I had a chance to call them the next day!! All I can say is WOW.

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Franco De SimoneFranco De Simone

I found Cozy Comfort very professional and also efficient, their team was organised and friendly. We have been with Cozy Comfort for many years and are very satisfied with them.

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Greg OnitGreg Onit

Brian is very easy to work with, his advise about which gas stove to go with was excellent and my parents ending up going with the high-end Regency model. His installers were very good and were easy to talk to about the job and they did an excellent job. I like it when a contractor works with their customers and cares about their company to back up the work done. I highly recommend them and a special thank you to Brian who runs an excellent company! My parents are extremely happy and can't wait on those cold nights to go by to feel the warm heat of their new stove.

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