Enhanced Consumer Instant
Rebate Offer
Sell Period: May 13, 2019 – June 30, 2019
Install Period: May 13, 2019 – July 5, 2019
Submit Claims by: July 5, 2019
SYSTEM REBATE MATRIX
*INSTANT REBATE ELIGIBILITY:
• Dealers MUST submit a consumer rebate through the national pre-paid Visa program to be eligible for an Instant Rebate reimbursement
• All systems must include at least (1) qualifying thermostat or system “add-on” to qualify for the Instant Rebate
• Lennox will reimburse the dealer 100% of the instant rebate, regardless of the dealer’s CAP package level.
• For full system eligibility requirements, please see promotional guidelines.
Promotional Dates:
This promotional offer applies to:
- Purchases of qualifying product made from the participating Lennox dealer between May 13, 2019 to June 30, 2019,
and installed by July 5, 2019 - Financing and rebate claims submitted by December 14, 2018.
Dealer Eligibility:
- To participate in this promotional offer, the dealer must have purchased a 2019 Lennox CAP package.
- No portion of this promotional offer will be charged by the dealer to the homeowner.
- Dealers must submit a consumer rebate through the national pre-paid Visa program to be eligible for an Instant Rebate
reimbursement
Homeowner Eligibility:
- Purchases of qualifying product must be made by the individual receiving the rebate.
Exclusions
- This promotional offer applies to residential installations only. Commercial installations, homebuilder or contractor purchases
for new construction, homeowner upgrade through homebuilder or contractor, installations in multi-family dwellings, or any
dwelling other than a single-family residence do not qualify for this offer. - This promotional offer is not valid through retail partners, including, without limitation, Costco, Home Depot, or Lowe’s.
Product Availability:
- Only equipment and systems listed on promotion are eligible for this promotional offer and are subject to availability.
- New products are subject to availability in certain markets.
Acceptable Product Substitutes
The following product substitutes are eligible for the 2019 Fall Spring Instant Rebate. Products are subject to availability.
- CBA38MV Substitutes: CBX40UH and CBX32MV
- CBA27UH Substitute: CBX27UH
- EL16XC1 Substitute: XC14
- EL15XP1 Substitute: XP14
System Eligibility Requirements:
- All Lennox system rebates require a qualifying indoor unit, outdoor unit, and either a “System Add-on” or qualifying thermostat
- System Add-on Options: iComfort® S30, iComfort® E30, PureAirS™, PureAir™, iHarmony®
- Qualifying Thermostats: iComfort® S30, iComfort® E30, iComfort® M30, iComfort® Wi-Fi, CS7500, CS5500, Honeywell
Programmable, Nest - 3rd party thermostats must be purchased through Lennox
- Serial numbers for thermostats are required for claim entry
Instant Rebate Reimbursement:
• After the rebate claim is audited, approved and paid, Lennox will credit the dealer 100% of the Instant Rebate, regardless of
the CAP package level.
• Please allow 2- 3 weeks for credit to appear on the dealer’s account after claim has been approved
Instant Rebate Reimbursement:
• After the rebate claim is audited, approved and paid, Lennox will credit the dealer 100% of the Instant Rebate, regardless of
the CAP package level.
• Please allow 2- 3 weeks for credit to appear on the dealer’s account after claim has been approved
Promotion Claim Documentation
A homeowner invoice is required for each claim submission and should be attached online at the time the claim is entered.
Invoice to Homeowner
The following must be included on the invoice in order for the claim to be processed:
- Dealer name and address
- Invoice Number
- Homeowner name and installation address
- All model numbers including thermostats
- Serial numbers of the products being claimed (equipment sticker is acceptable)
- Date of installation (Do not use dealer invoice date or paid date if it is not the same as the installation date)
- An itemized line on the homeowner invoice deducting the eligible Lennox Instant Rebate from cost of the job
Completing the Claim: - Please fill out the claim(s) in its entirety. Failure to do so could delay the processing of the Instant Rebate reimbursement.
- If there is an error with the claim and additional information is required, 360Insights will send an email to the dealer notifying
them of the error (dealer email is required for claim status notification)
Claim Status:
Dealers can view claim status on LennoxPros® at Sales Tools > Consumer Rebates > Check Claim Status. If a claim needs further
follow up, the email address provided upon entry of the claim will receive a weekly email until the information is provided or until
the promotion paperwork end date.