Napoleon Crystallo™ Direct Vent Gas Fireplace

I had a great experience with Brian from Cozy Comfort from initial phone consultation, followed by in home visit on the same night to ensure right furnace was selected as my old one had quit. Great price was competitive and install performed 1 day later and everything works mint! Will definitely use these guys again.

My furnace broke mid February and from the first call Cozy Comfort Plus exceeded my expectations and it was the best customer service experience I've had in a very long time. They had someone here within two hours who very knowledgeable and gave me several options. I ended up deciding to replace my furnace and they had it done the next day. From my first contact on the phone, to the technician to the installation staff they were all professional, responsive and truly a pleasure to work with. In a little over 24 hours the heat was back on and at a very fair price.

I cannot recommend them highly enough as it's a stressful time when your furnace goes mid February. They even submitted the rebates before I had a chance to call them the next day!! All I can say is WOW.

Mory was the service person. He is a professional, thorough, polite, & pleasant man. The gas fireplace looks brand new. There is not one spec of dirt on the floor.Thank you, Cozy Comfort!