Napoleon Crystallo™ Direct Vent Gas Fireplace

Brian is very easy to work with, his advise about which gas stove to go with was excellent and my parents ending up going with the high-end Regency model. His installers were very good and were easy to talk to about the job and they did an excellent job. I like it when a contractor works with their customers and cares about their company to back up the work done. I highly recommend them and a special thank you to Brian who runs an excellent company! My parents are extremely happy and can't wait on those cold nights to go by to feel the warm heat of their new stove.

My furnace broke mid February and from the first call Cozy Comfort Plus exceeded my expectations and it was the best customer service experience I've had in a very long time. They had someone here within two hours who very knowledgeable and gave me several options. I ended up deciding to replace my furnace and they had it done the next day. From my first contact on the phone, to the technician to the installation staff they were all professional, responsive and truly a pleasure to work with. In a little over 24 hours the heat was back on and at a very fair price.

I cannot recommend them highly enough as it's a stressful time when your furnace goes mid February. They even submitted the rebates before I had a chance to call them the next day!! All I can say is WOW.

We've had Cozy Comfort Plus over at least a couple of times to instal and maintain our furnace over the years for our place in Mississauga. They have gained our trust and exceeded our expectations as customers. They repaired our heat pump that has been working exceptionally since their visit. They also fixed our AC on another occasion. These guys are the best in the business and honestly such wonderful people. If you were looking for a trustworthy organization with integrity, I would highly recommend contacting Brian and team at Cozy Comfort Plus. I'm sure these people will take great care of you, just as they did for us!