Napoleon Vector™ 38 Direct Vent Gas Fireplace

When my furnace broke down last winter, we were without heat for two weeks while the HVAC company sourced the parts from the US. I wanted to install a gas fireplace insert to replace my existing gas log set and to act as a backup heat source (e.g. furnace breaks down again, no power). I had a number of questions about the various gas fireplace inserts (e.g. size and fit in my old fireplace) and I contacted several HVAC companies.

I found that Brian from Cozy Comfort Plus to be the most helpful and he also gave me the best price. I was home at the time and I saw that the Cozy team did a great job installing the gas fireplace insert (e.g., assembling and fitting the insert, bending and capping the chimney, etc.). If you are looking for a gas fireplace insert, I would highly recommend that you give Brian a call.

I had the most fabulous experience with Cozy Comfort Plus! Brian was very responsive for my first outreach all the way through to the completion of my beautiful fireplace! I live in a condo and as such, things are not straightforward when it comes to having work completed. There were a few extra hoops to jump through but Brian and his team were very diligent in ensuring that all the fittings were correct. I was so happy with my experience that I had them replace my furnace and add a smart home thermometer as well! I would highly recommend Brian and his team for their knowledge, skill and excellent customer service!

This company has excellent products and even better service, and it shows through client interaction. They care about their customers and complete their work in a timely fashion. Best of all they leave the work area in cleaner condition than when they arrived.

Their showroom has items you can't even imagine.

I have used Cozy Comfort Plus many times, personally purchased the following from them:
-Furnace
-A/C unit
-Air cleaner and purifier
-Tankless water heater
-Fireplaces (Mantles)
-Fire table and
-BBQ

Brian and his team are my go to.