Performance Residential Ductless System Heat Pump with Basepan Heater 38MAR

COOLING EFFICIENCY: Up to 25.0 SEER
HEATING EFFICIENCY: Up to 12.0 HSPF
COMFORT FEATURES: Better

Designed for versatility and year-round comfort, the 38MAR achieves full heating capacity even as temperatures outside dip to 5° F (with the right combination of model size and matched indoor unit). This quiet, compact heat pump pairs with a variety of indoor units for a budget-friendly and flexible solution to your duct-challenged comfort needs. Part of our PerformanceTM Series, this model really delivers with features like variable speed operation for extra efficiency and reduced sound.

STANDARD FEATURES

100% Heating Capacity at 5° F (-15° C)*
Inverter Compressor
Up to 25.0 SEER cooling efficiency
Up to 12.0 HSPF heating efficiency
Available in 115V and 208/230V
Built-in basepan heater
Piping length 82-164′ depending on unit capacity
Refrigerant leakage detection
Condenser high-temperature protection
Quiet outdoor sound operation, as low as 52.5 decibels1
10-year parts limited and 10-year compressor limited warranties to the original purchasing owner upon timely registration2

Performance Residential Ductless System Heat Pump with Basepan Heater 38MAR was last modified: February 14th, 2018 by HVAC Expert

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Optional Features

Quietest size within each model group during most common cooling operating condition.

If properly registered within ninety (90) days after original installation, parts are warranted to the original purchaser for a period of 10 years. Otherwise, parts warranty is 5 years. For other applications, a 7-year parts and 7-year compressor limited warranties apply. See warranty certificate for details.

Sizes 9-24 (208/230V). Dependent upon indoor unit combination.

Efficiency

Up to 25.0 SEER
Up to 15.0 EER
Up to 12.0 HSPF
Select sizes are ENERGY STAR® certified based on indoor unit pairing

Performance

Outdoor sound: as low as 52.5 decibels1

Outdoor Operating Range

Cooling mode Min-Max DB: Range is -4° ~ 122° F (-20° ~ 50° C)
Heating mode Min-Max DB: Range is -22° ~ 86° F – Sizes 9-24 (208/230V) -4° ~ 86° F (-20° ~ 30° C) – Sizes 9, 12 (115V) & 30, 36 (208/230V)

Line Length

Up to 164′

Technology

Inverter Compressor

Capacities

0.75 – 3 tons

Requirements

0.75 – 1 ton 115V
0.75 – 3 tons 208/230V

Aesthetics

Heavy-gauge, galvanized steel construction
Primed and coated with a 100% coverage, baked-enamel finish in white

People like you shared their purchase and installation experience!

Andrew P.Andrew P.

We just had a gas fireplace installed by Cozy Comfort Plus. What an incredible and seamless process this was - beginning to end.

We met with a few companies, and loved the professionalism and communication with Brian. He was thorough in his explanations, took his time to answer all our questions. We were so impressed that we knew right away this was a company we wanted to work with.

The installation was seamless! A team of three people (Jason, Amir, and Hamid) came on time and got straight to work. They were friendly, efficient, and left the space spotless!

Had we known that switching from a wood fireplace to a gas one was this easy, we would have done it years ago!

We would highly recommend Cozy Comfort Plus to anyone wanting to install a gas fireplace!!!

So happy we did our research and ended up working with these guys!

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Jon ConwayJon Conway

We are so happy with the service, support and product that we received from Cozy Comfort Plus. Brian was incredible to work with, he took the time to understand what we were looking for and helped us with the designs and what the best fireplace for us might be. He is extremely easy to work with, very easy to communicate with and so fast and responsive!

Everything happened exactly on schedule and as planned. It was a well oiled machine!! The crews that were here to build everything were super friendly, kind, courteous and knowledgeable.

Highly highly recommend to all 😀👍

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Richard G.Richard G.

When my furnace broke down last winter, we were without heat for two weeks while the HVAC company sourced the parts from the US. I wanted to install a gas fireplace insert to replace my existing gas log set and to act as a backup heat source (e.g. furnace breaks down again, no power). I had a number of questions about the various gas fireplace inserts (e.g. size and fit in my old fireplace) and I contacted several HVAC companies.

I found that Brian from Cozy Comfort Plus to be the most helpful and he also gave me the best price. I was home at the time and I saw that the Cozy team did a great job installing the gas fireplace insert (e.g., assembling and fitting the insert, bending and capping the chimney, etc.). If you are looking for a gas fireplace insert, I would highly recommend that you give Brian a call.

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