Performance Residential Ductless System Heat Pump with Basepan Heater 38MAR

COOLING EFFICIENCY: Up to 25.0 SEER
HEATING EFFICIENCY: Up to 12.0 HSPF
COMFORT FEATURES: Better

Designed for versatility and year-round comfort, the 38MAR achieves full heating capacity even as temperatures outside dip to 5° F (with the right combination of model size and matched indoor unit). This quiet, compact heat pump pairs with a variety of indoor units for a budget-friendly and flexible solution to your duct-challenged comfort needs. Part of our PerformanceTM Series, this model really delivers with features like variable speed operation for extra efficiency and reduced sound.

STANDARD FEATURES

100% Heating Capacity at 5° F (-15° C)*
Inverter Compressor
Up to 25.0 SEER cooling efficiency
Up to 12.0 HSPF heating efficiency
Available in 115V and 208/230V
Built-in basepan heater
Piping length 82-164′ depending on unit capacity
Refrigerant leakage detection
Condenser high-temperature protection
Quiet outdoor sound operation, as low as 52.5 decibels1
10-year parts limited and 10-year compressor limited warranties to the original purchasing owner upon timely registration2

Performance Residential Ductless System Heat Pump with Basepan Heater 38MAR was last modified: February 14th, 2018 by HVAC Expert

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Optional Features

Quietest size within each model group during most common cooling operating condition.

If properly registered within ninety (90) days after original installation, parts are warranted to the original purchaser for a period of 10 years. Otherwise, parts warranty is 5 years. For other applications, a 7-year parts and 7-year compressor limited warranties apply. See warranty certificate for details.

Sizes 9-24 (208/230V). Dependent upon indoor unit combination.

Efficiency

Up to 25.0 SEER
Up to 15.0 EER
Up to 12.0 HSPF
Select sizes are ENERGY STAR® certified based on indoor unit pairing

Performance

Outdoor sound: as low as 52.5 decibels1

Outdoor Operating Range

Cooling mode Min-Max DB: Range is -4° ~ 122° F (-20° ~ 50° C)
Heating mode Min-Max DB: Range is -22° ~ 86° F – Sizes 9-24 (208/230V) -4° ~ 86° F (-20° ~ 30° C) – Sizes 9, 12 (115V) & 30, 36 (208/230V)

Line Length

Up to 164′

Technology

Inverter Compressor

Capacities

0.75 – 3 tons

Requirements

0.75 – 1 ton 115V
0.75 – 3 tons 208/230V

Aesthetics

Heavy-gauge, galvanized steel construction
Primed and coated with a 100% coverage, baked-enamel finish in white

People like you shared their purchase and installation experience!

Greg LindsayGreg Lindsay

My furnace broke mid February and from the first call Cozy Comfort Plus exceeded my expectations and it was the best customer service experience I've had in a very long time. They had someone here within two hours who very knowledgeable and gave me several options. I ended up deciding to replace my furnace and they had it done the next day. From my first contact on the phone, to the technician to the installation staff they were all professional, responsive and truly a pleasure to work with. In a little over 24 hours the heat was back on and at a very fair price.

I cannot recommend them highly enough as it's a stressful time when your furnace goes mid February. They even submitted the rebates before I had a chance to call them the next day!! All I can say is WOW.

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Andrew P.Andrew P.

We just had a gas fireplace installed by Cozy Comfort Plus. What an incredible and seamless process this was - beginning to end.

We met with a few companies, and loved the professionalism and communication with Brian. He was thorough in his explanations, took his time to answer all our questions. We were so impressed that we knew right away this was a company we wanted to work with.

The installation was seamless! A team of three people (Jason, Amir, and Hamid) came on time and got straight to work. They were friendly, efficient, and left the space spotless!

Had we known that switching from a wood fireplace to a gas one was this easy, we would have done it years ago!

We would highly recommend Cozy Comfort Plus to anyone wanting to install a gas fireplace!!!

So happy we did our research and ended up working with these guys!

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mehdi sehizadehmehdi sehizadeh

We purchased a gas insert for our home from the Cozy Comfort Plus. The whole process was super smooth and easy from the very beginning. Brian was very knowledgeable and professional. He patiently guided us through different options we had. The installation crew were also super friendly but at the same time professional and serious about their work.
I would definitely recommend them to anyone who is looking for a satisfactory experience.

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