Performance Heat Pump with Basepan Heater

Carrier Performance Residential Ductless System Heat Pump with Basepan Heater 38MAR

COOLING EFFICIENCY: Up to 25.0 SEER
HEATING EFFICIENCY: Up to 12.0 HSPF
COMFORT FEATURES: Better

Designed for versatility and year-round comfort, the 38MAR achieves full heating capacity even as temperatures outside dip to 5° F (with the right combination of model size and matched indoor unit). This quiet, compact heat pump pairs with a variety of indoor units for a budget-friendly and flexible solution to your duct-challenged comfort needs. Part of our PerformanceTM Series, this model really delivers with features like variable speed operation for extra efficiency and reduced sound.

SKU: 38MAR Categories: Ductless Systems, Performance Residential Series Tag: Carrier

STANDARD FEATURES

100% Heating Capacity at 5° F (-15° C)*
Inverter Compressor
Up to 25.0 SEER cooling efficiency
Up to 12.0 HSPF heating efficiency
Available in 115V and 208/230V
Built-in basepan heater
Piping length 82-164′ depending on unit capacity
Refrigerant leakage detection
Condenser high-temperature protection
Quiet outdoor sound operation, as low as 52.5 decibels1
10-year parts limited and 10-year compressor limited warranties to the original purchasing owner upon timely registration2

Carrier Performance Residential Ductless System Heat Pump with Basepan Heater 38MAR Brochure

Carrier Performance Residential Ductless System Heat Pump with Basepan Heater 38MAR Document

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Optional Features

Quietest size within each model group during most common cooling operating condition.

If properly registered within ninety (90) days after original installation, parts are warranted to the original purchaser for a period of 10 years. Otherwise, parts warranty is 5 years. For other applications, a 7-year parts and 7-year compressor limited warranties apply. See warranty certificate for details.

Sizes 9-24 (208/230V). Dependent upon indoor unit combination.

Efficiency

Up to 25.0 SEER
Up to 15.0 EER
Up to 12.0 HSPF
Select sizes are ENERGY STAR® certified based on indoor unit pairing

Performance

Outdoor sound: as low as 52.5 decibels1

Outdoor Operating Range

Cooling mode Min-Max DB: Range is -4° ~ 122° F (-20° ~ 50° C)
Heating mode Min-Max DB: Range is -22° ~ 86° F – Sizes 9-24 (208/230V) -4° ~ 86° F (-20° ~ 30° C) – Sizes 9, 12 (115V) & 30, 36 (208/230V)

Line Length

Up to 164′

Technology

Inverter Compressor

Capacities

0.75 – 3 tons

Requirements

0.75 – 1 ton 115V
0.75 – 3 tons 208/230V

Aesthetics

Heavy-gauge, galvanized steel construction
Primed and coated with a 100% coverage, baked-enamel finish in white

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People like you shared their purchase and installation experience!

Jonathan Chan

This company has excellent products and even better service, and it shows through client interaction. They care about their customers and complete their work in a timely fashion. Best of all they leave the work area in cleaner condition than when they arrived.

Their showroom has items you can't even imagine.

I have used Cozy Comfort Plus many times, personally purchased the following from them:
-Furnace
-A/C unit
-Air cleaner and purifier
-Tankless water heater
-Fireplaces (Mantles)
-Fire table and
-BBQ

Brian and his team are my go to.

Michelle Zorn

I had the most fabulous experience with Cozy Comfort Plus! Brian was very responsive for my first outreach all the way through to the completion of my beautiful fireplace! I live in a condo and as such, things are not straightforward when it comes to having work completed. There were a few extra hoops to jump through but Brian and his team were very diligent in ensuring that all the fittings were correct. I was so happy with my experience that I had them replace my furnace and add a smart home thermometer as well! I would highly recommend Brian and his team for their knowledge, skill and excellent customer service!

Andres Jarrin

Brian and his team were very professional, the customer service was excellent and their prices are very competitive. One month after the installation of our tankless water heater, everything is running and operating as promised! My only recommendation is to try to offer credit card payment options that do not entail going to their office in person. Other than this small inconvenience, this service was superb. Thanks Brian!