People like you shared their purchase and installation experience!
My furnace broke mid February and from the first call Cozy Comfort Plus exceeded my expectations and it was the best customer service experience I've had in a very long time. They had someone here within two hours who very knowledgeable and gave me several options. I ended up deciding to replace my furnace and they had it done the next day. From my first contact on the phone, to the technician to the installation staff they were all professional, responsive and truly a pleasure to work with. In a little over 24 hours the heat was back on and at a very fair price.
I cannot recommend them highly enough as it's a stressful time when your furnace goes mid February. They even submitted the rebates before I had a chance to call them the next day!! All I can say is WOW.
Brian is very easy to work with, his advise about which gas stove to go with was excellent and my parents ending up going with the high-end Regency model. His installers were very good and were easy to talk to about the job and they did an excellent job. I like it when a contractor works with their customers and cares about their company to back up the work done. I highly recommend them and a special thank you to Brian who runs an excellent company! My parents are extremely happy and can't wait on those cold nights to go by to feel the warm heat of their new stove.
We purchased a gas insert for our home from the Cozy Comfort Plus. The whole process was super smooth and easy from the very beginning. Brian was very knowledgeable and professional. He patiently guided us through different options we had. The installation crew were also super friendly but at the same time professional and serious about their work.
I would definitely recommend them to anyone who is looking for a satisfactory experience.