Performance Heat Pump with Basepan Heater

Carrier Performance Residential Ductless System Heat Pump with Basepan Heater 38MAR

COOLING EFFICIENCY: Up to 25.0 SEER
HEATING EFFICIENCY: Up to 12.0 HSPF
COMFORT FEATURES: Better

Designed for versatility and year-round comfort, the 38MAR achieves full heating capacity even as temperatures outside dip to 5° F (with the right combination of model size and matched indoor unit). This quiet, compact heat pump pairs with a variety of indoor units for a budget-friendly and flexible solution to your duct-challenged comfort needs. Part of our PerformanceTM Series, this model really delivers with features like variable speed operation for extra efficiency and reduced sound.

STANDARD FEATURES

100% Heating Capacity at 5° F (-15° C)*
Inverter Compressor
Up to 25.0 SEER cooling efficiency
Up to 12.0 HSPF heating efficiency
Available in 115V and 208/230V
Built-in basepan heater
Piping length 82-164′ depending on unit capacity
Refrigerant leakage detection
Condenser high-temperature protection
Quiet outdoor sound operation, as low as 52.5 decibels1
10-year parts limited and 10-year compressor limited warranties to the original purchasing owner upon timely registration2

Carrier Performance Residential Ductless System Heat Pump with Basepan Heater 38MAR Brochure

Carrier Performance Residential Ductless System Heat Pump with Basepan Heater 38MAR Document

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Optional Features

Quietest size within each model group during most common cooling operating condition.

If properly registered within ninety (90) days after original installation, parts are warranted to the original purchaser for a period of 10 years. Otherwise, parts warranty is 5 years. For other applications, a 7-year parts and 7-year compressor limited warranties apply. See warranty certificate for details.

Sizes 9-24 (208/230V). Dependent upon indoor unit combination.

Efficiency

Up to 25.0 SEER
Up to 15.0 EER
Up to 12.0 HSPF
Select sizes are ENERGY STAR® certified based on indoor unit pairing

Performance

Outdoor sound: as low as 52.5 decibels1

Outdoor Operating Range

Cooling mode Min-Max DB: Range is -4° ~ 122° F (-20° ~ 50° C)
Heating mode Min-Max DB: Range is -22° ~ 86° F – Sizes 9-24 (208/230V) -4° ~ 86° F (-20° ~ 30° C) – Sizes 9, 12 (115V) & 30, 36 (208/230V)

Line Length

Up to 164′

Technology

Inverter Compressor

Capacities

0.75 – 3 tons

Requirements

0.75 – 1 ton 115V
0.75 – 3 tons 208/230V

Aesthetics

Heavy-gauge, galvanized steel construction
Primed and coated with a 100% coverage, baked-enamel finish in white

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People like you shared their purchase and installation experience!

Susanna Pingitore

I've been a client of Cozy Comfort for 15 yrs. for any HVAC need or service.

My AC broke down in the heat wave and could not be repaired. I called and talked to Brian @ Cozy Comfort.
Explained I was looking for a specific Carrier model and a humidifier as well.
He managed to find it and had both installed by tech. Alex and his crew within a few days. They did a good job and took all garbage with them.

While being installed, other companies I had called for a quote were calling me to inquire what I was looking for. Told them too late!

During this unexpected breakdown in prime summer heat, Brian was patient, quick and fair getting the job done quickly.

These days it is difficult to give a positive review but I highly recommend dealing with Brian at Cozy Comfort for any service they offer.

Jeffrey Hoffman

From installation to maintenance, Cozy Comfort Plus Inc. provided us with prompt, quality service. It took under a day to install our Mitsubishi split-type air conditioner in May, 2021. This week, they attended to cleaning our unit’s filters in less than a day’s notice. The technician explained how to remove, clean and reinstall the filters ourselves which will save us money down the road. I highly recommend Cozy Comfort without reservation.

Maria Leitao

Maury from Cozy Comfort did a fantastic job of examining the functionality of my furnace and cleaning the major components. He tested my furnace to make sure that it would run efficiently in the winter. My humidifier was cleaned, the drip pad replaced and settings properly set up. Thank you Maury for your effective care. thank you Cozy Comfort- you are a company that has proven your worth over the past 25 years that you have looked after my family's heating and cooling needs.